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At My Own Songs, every song is custom-made to order based on the personal information, story, and preferences provided by the customer. Because each song is personalized, digital, and created specifically for one customer, it cannot be returned, reused, or resold.

For this reason, we maintain a strict refund policy. However, we are always happy to help with reasonable changes and corrections within the revision period.

Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@myownsongs.com.

An order can only be cancelled if we have not yet started the creative or production process. Once we have started preparing, producing, or working on your personalized song, cancellation is no longer possible.

Fast Delivery Orders

For orders with Fast Delivery, express delivery, rush delivery, or any other expedited delivery option, we begin the creative and production process immediately after payment.

Because of this, Fast Delivery orders cannot be cancelled, returned, or refunded once the order has been placed.

Refunds

Because our songs are personalized digital products, we do not offer standard refunds or returns.

Refunds will not be issued when:

• the song has already entered production;

• the song has already been delivered;

• the order includes Fast Delivery or another expedited delivery option;

• the customer changes their mind after placing the order;

• the request is based on personal taste, style preference, or subjective expectations;

• the customer provided incorrect, incomplete, or misspelled information;

• the customer did not submit a revision request within the revision period.

Music is personal and subjective. We do our best to turn your story into a unique and meaningful song, but differences in musical taste, style preference, or expectation do not qualify for a refund.

Revisions Within 7 Days

We want you to be happy with your song. If something needs to be adjusted, we are happy to help.

You may request revisions within 7 days after delivery of your song.

Revision requests may include:

• correcting a name;

• fixing a small lyrical detail;

• correcting an error based on the information you provided;

• adjusting minor wording or phrasing;

• resolving a technical issue with the delivered file.

Reasonable small corrections within the 7-day revision period will be handled free of charge.

Larger Changes

We are happy to help with larger changes where possible. We want you to love your song and will do our best to work with you on revisions.

Larger changes may include:

• rewriting significant parts of the lyrics;
• changing the musical style;
• changing the mood or direction of the song;
• changing the melody or arrangement;
• making changes based on new information that was not included in the original order;
• requesting multiple rounds of changes.

Depending on the scope of the request, larger changes may require an additional fee. If extra costs apply, we will always inform you before starting the work.

Revision Limits

We aim to be generous and helpful with revisions. However, revisions must remain reasonable and related to the original order.

We reserve the right to decline revision requests that are excessive, unreasonable, outside the original order details, submitted after the 7-day revision period, or that would require creating an entirely new song.

Technical Issues

If you experience a technical issue with your song file, download link, or delivery, please contact us at info@myownsongs.com.

If the issue is caused by us, we will provide a corrected file or a working replacement link at no additional cost.

Contact

For cancellations, revision requests, technical issues, or questions about your order, please contact us:

My Own Songs is a trading name of Brand Republic B.V.
Email: info@myownsongs.com
Website: myownsongs.com